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Accessibility statement

This accessibility statement applies to www.fostereast.org.uk.

This website is run by Foster East, who are part of Norfolk County Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • Change colours, contrast levels and fonts 
  • Zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping 
  • Navigate most of the website using just a keyboard 
  • Navigate most of the website using speech recognition software 
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 at AA level.

However, we know some parts of this website are not fully accessible. We are currently accessibility auditing the website and aim to update this page with more information by 18 June 2024.

Feedback and contact information  

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email foster@fostereast.org.uk.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email foster@fostereast.org.uk.

We'll consider your request and get back to you in 3 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone

You can call Foster East on 0300 024 1177.

Technical information about this website's accessibility 

Foster East is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

We are currently accessibility auditing the website and aim to update this page with more information by 28 June 2024.

Preparation of this accessibility statement 

This statement was prepared on 23 May 2024. We aim to have audited this website and updated this statement with more information by 28 June 2024.

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